Vertical Communications SCS 8324S manuals

Vertical communications SCS 8324S User Manual (174 pages)

Brand: Vertical-communications | Category: Answer phone | Size: 3.71 MB |

English

Table of contents

DXP, DXP Plus, and FX Series

1

TABLE OF CONTENTS

3

ABOUT THIS BOOK

7

What is an Attendant?

8

GCA70281

9

August, 03 Comdial iii

9

1. GETTING STARTED

11

1.1.4 SETTING VOLUME LEVELS

15

August, 03 Comdial 7

17

Getting Started

18

8 Comdial August, 03

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August, 03 Comdial 9

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10 Comdial August, 03

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August, 03 Comdial 11

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12 Comdial August, 03

22

August, 03 Comdial 13

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14 Comdial August, 03

24

2. ANSWERING CALLS

25

2.2 Answering Intercom Calls

26

Answer From Any Station

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2.4 Holding Calls

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2.4.1 EXCLUSIVE HOLD

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2.4.2 HOLD RECALLS

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2.4.3 DIRECTED HOLD

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2.5 Monitored Stations

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2.6 Call Pickup

33

24 Comdial August, 03

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Answering Calls

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Doe Ext 321 Calling

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MSG REPLY

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• To respond to a SOHVA

36

Response Messaging

36

2.7.2 BLOCKING A SOHVA

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2.8 Do Not Disturb Condition

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J Doe Ext 321

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Voice Ann. Block

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ON OFF< EXIT

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Identification)

40

3. MAKING CALLS

41

CONF ARDL

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Ext 321 J Doe

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• To voice announce

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3.3 Automatic Dialing

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(alternate method)

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• To dial the saved number

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Announcements (SOHVA)

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Doe Ext 321 Is Busy

48

CAMP NEXT

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August, 03 Comdial 39

49

Camping On Options

50

3.8 Paging

51

Press any button

52

3.10 Executive Override

53

4. ADVANCED CALL HANDLING

55

August, 03 Comdial 47

57

4.3 Call Forwarding

58

WD to J Doe Ext 321

59

24 12:35

59

NoANS CFOS NEXT

60

FOS Itcm/Ln

61

EXIT TGL NEXT

61

No CFOS Number

61

SAVE BKSP NEXT

61

4.5 Call Parking

62

HOLD ANS

63

Doe Ext 321 Is Busy

64

SOHVA RECON MSG

64

CL L123 J Doe Ext 321

65

4.7.2 QUICK TRANSFER

67

Advanced Call Handling

68

58 Comdial August, 03

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1. ANSWER call

68

Another Station

69

60 Comdial August, 03

70

5. NONVERBAL MESSAGING

71

Dialing Code Table

72

Messaging

73

Leaving a LCD Message

74

Call J Doe

75

6. PROGRAMMING

77

Enter Ext:

77

6.2 Speed Dial Numbers

78

Selecting Line or Intercom

79

Dialing a Speed Number

79

6.3 Feature Access Codes

80

Personal Speed Dial Numbers

81

6.4 LCD Feature Buttons

82

Program Button

83

CAMP CFWD NEXT

83

6.5 Reminder Alert

84

6.6 Response Message Button

85

7. OTHER FEATURES

87

7.3 Tracker Paging System

90

82 Comdial August, 03

92

7.5 Auxiliary Jack

95

Auxiliary

96

Line Cord

96

SPKR to Quit

97

DSS FEAT NEXT

97

ARING HDSET NEXT

97

7.6 Account Codes

98

7.7 Authorization Codes

99

7.8 Dial By Name

102

7.9 Background Music

103

7.10 Volume Control

104

Volume Up

105

Volume Down

105

7.11 Default Volume Control

106

7.13 Service Observing

107

7.15 IMIST Module

108

GCA70250 Attendant Manual

109

August, 03 Comdial 99

109

Other Features

110

100 Comdial August, 03

110

8. ATTENDANT FEATURES

111

8.1.1 LCD MESSAGE EXAMPLES

112

August, 03 Comdial 103

113

Disabling

114

8.4 Mark Problem Line

115

8.6 System Telephone Naming

116

August, 03 Comdial 107

117

Station Name Record Sheet

117

8.7 Telephone Line Naming

118

August, 03 Comdial 109

119

Line Name Record Sheet

119

Accounting (SMDA) Reports

120

August, 03 Comdial 113

123

8.13 Overflow Transfer

129

8.15 System Clock

132

8.16 System Status Log

133

August, 03 Comdial 125

135

Level access buttons

136

APPENDIX A FEATURE ACCESS

137

Feature Access Codes

138

128 Comdial August, 03

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August, 03 Comdial 129

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130 Comdial August, 03

140

APPENDIX B DISPLAY

141

ABBREVIATIONS

141

Display Abbreviations

142

132 Comdial August, 03

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August, 03 Comdial 133

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134 Comdial August, 03

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* Available only on 8024S

145

136 Comdial August, 03

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APPENDIX C SPEAKERPHONE

147

CHARACTERISTICS

147

Speakerphone Characteristics

148

138 Comdial August, 03

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Speakerphone User Guidelines

149

140 Comdial August, 03

150

APPENDIX D GLOSSARY

151

Glossary

152

142 Comdial August, 03

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August, 03 Comdial 143

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144 Comdial August, 03

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August, 03 Comdial 145

155

146 Comdial August, 03

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August, 03 Comdial 147

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148 Comdial August, 03

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August, 03 Comdial 149

159

150 Comdial August, 03

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APPENDIX E FEATURE

161

NETWORKING SUPPORT

161

Feature Networking Support

162

152 Comdial August, 03

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August, 03 Comdial 153

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154 Comdial August, 03

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August, 03 Comdial 155

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156 Comdial August, 03

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August, 03 Comdial 157

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158 Comdial August, 03

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August, 03 Comdial 159

169

160 Comdial August, 03

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August, 03 Comdial 161

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162 Comdial August, 03

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GCA70250.09 06/03

174

Printed in U.S.A

174

SCS 8324F User Manual English

English

Vertical Communications SCS 8324F User Manual, 146 pages

Vertical Communications devices